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ADA Website Accessibility Lawsuit: an online clothing and accessories retailer

Case # · District Court, S.D. Florida · Filed January 3, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 AAMissing Alt Text on Product ImagesScreen Reader IncompatibilityMislabeled Navigation ElementsKeyboard Navigation Failure

Case Summary

Plaintiff VICTOR ARIZA, represented by RODERICK V. HANNAH, ESQ., P.A., filed a lawsuit against an online clothing and accessories retailer in the United States District Court Southern District of Florida on January 3, 2020. The complaint seeks declaratory and injunctive relief under Title III of the Americans with Disabilities Act, alleging the retailer's website is inaccessible to visually disabled individuals.

The lawsuit specifically details several accessibility barriers on the e-commerce website, including a mislabeled home button, mislabeled links, drop-down options not labeled for screen reader integration, missing descriptions for image content, and site functions like reading text not integrated with screen readers. These alleged violations prevent the plaintiff, who uses screen reader software, from effectively communicating with and fully utilizing the website, thereby denying equal access to services and information.

This action highlights the significant legal exposure for online businesses that fail to ensure their digital platforms comply with ADA Title III requirements and WCAG 2.0 Level AA guidelines. The complaint warns that similar e-commerce websites risk litigation, demands for injunctive relief to correct accessibility deficiencies, and potential damages for failing to provide full and equal enjoyment of services to individuals with disabilities.

Case Q&A

What specific WCAG violations is this online clothing and accessories retailer accused of?

The online clothing and accessories retailer is accused of having a mislabeled home button, mislabeled links, drop-down options not labeled for screen readers, missing descriptions for image content, and site functions like reading text not integrated with screen readers.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by VICTOR ARIZA, represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create?

This case highlights the legal risk for online businesses that fail to make their websites accessible to individuals with visual disabilities, potentially leading to lawsuits under the ADA and requirements for extensive modifications and compliance measures.

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