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ADA Website Accessibility Lawsuit: an online jewelry and accessories retailer

Case # · District Court, S.D. Florida · Filed January 6, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 AAScreen Reader IncompatibilityMissing Alt Text on ImagesUnlabeled LinksKeyboard Navigation Failure

Case Summary

Plaintiff NELSON FERNANDEZ, a visually and physically disabled individual, has filed an ADA Title III lawsuit against an online jewelry and accessories retailer in the United States District Court, Southern District of Florida, on January 6, 2020. The complaint, brought by RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A., alleges that the retailer's e-commerce website is inaccessible to individuals who rely on screen reader software.

The lawsuit specifically identifies several WCAG violations on the defendant's website, including site elements like pop-up menus not displaying options, mislabeled descriptions for image content, unlabeled links, and site functions such as color options not being labeled to integrate with screen reader software. These pervasive barriers prevent effective communication and equal access for visually disabled users.

This legal action highlights the ongoing risk for businesses operating e-commerce websites that fail to comply with ADA Title III and Web Content Accessibility Guidelines (WCAG). Companies in the retail sector must ensure their digital platforms provide full and equal enjoyment of services to all individuals, including those with visual disabilities, to mitigate the risk of similar lawsuits and potential injunctive relief.

Case Q&A

What specific WCAG violations is this online jewelry and accessories retailer accused of?

The online retailer is accused of having site elements like pop-up menus that do not display options, mislabeled descriptions for image content, unlabeled links, and site functions like color options not labeled to integrate with screen reader software.

Who filed this lawsuit, and which law firm?

NELSON FERNANDEZ filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates a legal risk for businesses with e-commerce websites that do not meet ADA Title III and WCAG standards, potentially leading to lawsuits seeking injunctive relief and other remedies for digital accessibility barriers.

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