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ADA Website Accessibility Lawsuit: Online Uniform Retailer

Case # · District Court, S.D. Florida · Filed January 23, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 AAScreen Reader IncompatibilityMissing Form LabelsMislabeled Image DescriptionsColor Option Accessibility Issues

Case Summary

Nelson Fernandez, represented by Roderick V. Hannah, Esq., P.A. and Law Office of Pelayo Duran, P.A., filed a lawsuit in the United States District Court, Southern District of Florida, on January 23, 2020, against an online uniform and medical apparel retailer. The plaintiff, who is visually and physically disabled, alleges that the defendant's website fails to provide equal access and enjoyment of services for individuals with disabilities under Title III of the Americans with Disabilities Act (ADA).

The complaint details several critical WCAG violations, including content not presented without information loss, dropdown options and sliders that are not labeled for screen reader integration, mislabeled descriptions for image content, mislabeled color options, and inaccessible quantity options. Furthermore, the website reportedly lacks prompting information and accommodations necessary for visually disabled individuals using screen reader software to accurately complete online forms, hindering effective communication.

This litigation highlights a significant legal risk for similar online uniform and medical apparel retailers and e-commerce platforms. Businesses operating digital presences that serve as an extension of their physical public accommodations must ensure their websites meet ADA and WCAG accessibility standards to avoid potential lawsuits and ensure equal access for all users, including those with visual impairments.

Case Q&A

What specific WCAG violations is this online uniform retailer accused of?

The complaint alleges content not presented without losing information, unlabeled dropdown options, unlabeled sliders, mislabeled image descriptions, mislabeled color options, inaccessible quantity options, and a lack of prompting information for online forms.

Who filed this lawsuit, and which law firm?

Nelson Fernandez filed this lawsuit, represented by Roderick V. Hannah, Es

, P.

and Law Office of Pelayo Duran, P.

What legal risk does this create?

This case highlights the legal imperative for online uniform and medical apparel retailers to ensure their websites are fully accessible to individuals with visual disabilities, underscoring the risk of ADA Title III lawsuits for non-compliance.

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