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ADA Website Accessibility Lawsuit: An Online Luggage and Accessories Retailer

Case # · District Court, S.D. Florida · Filed January 29, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AA FailureMislabeled LinksScreen Reader IncompatibilityInaccessible FormsPoor Navigation for Visually Disabled

Case Summary

Plaintiff VICTOR ARIZA, a visually disabled individual, filed an ADA Title III website accessibility lawsuit against an online luggage and accessories retailer in the United States District Court, Southern District of Florida, on January 29, 2020. The plaintiff is represented by Roderick V. Hannah, Esq., P.A. and Law Office of Pelayo Duran, P.A.

The complaint alleges that the retailer's e-commerce website contains pervasive access barriers, including mislabeled links, mislabeled site elements like color options, and site functions (e.g., quick shop) not labeled for screen reader integration. It also claims the website lacks prompting information for online forms and an accessible accessibility notice, failing to meet WCAG 2.0 Level AA or higher, thereby denying full and equal enjoyment to visually disabled users.

This litigation highlights the significant legal risk faced by online retailers and businesses that operate e-commerce websites if their digital platforms fail to provide full and equal access to disabled individuals, potentially leading to similar lawsuits seeking injunctive relief and compensatory damages under the ADA and common law tort claims.

Case Q&A

What specific WCAG violations is this online luggage and accessories retailer accused of?

The online luggage and accessories retailer is accused of having mislabeled links, mislabeled site elements (like color options), and site functions (like quick shop) not labeled for screen reader integration. The complaint also points to a lack of prompting information for online forms and an inaccessible "accessibility" notice, stating the website does not meet WCAG 2.0 Level AA or higher.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by VICTOR ARIZA, represented by Roderick V. Hannah, Es

, P.

and Law Office of Pelayo Duran, P.

What legal risk does this create?

This case underscores the legal risk for businesses operating e-commerce websites that fail to comply with ADA Title III requirements. It demonstrates that inaccessible digital platforms can lead to lawsuits seeking injunctive relief, requiring significant website remediation, policy changes, and potentially exposing them to claims for damages and attorney's fees.

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