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ADA Website Accessibility Lawsuit: an online clothing and footwear retailer

Case # · District Court, S.D. Florida · Filed February 4, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 AA Compliance FailureMislabeled UI ElementsScreen Reader IncompatibilityInaccessible Online FormsKeyboard Navigation Failure

Case Summary

NELSON FERNANDEZ has filed an ADA Title III lawsuit against an online clothing and footwear retailer in the United States District Court for the Southern District of Florida on February 4, 2020. The complaint alleges that the defendant's website fails to provide full and equal access to visually disabled individuals, including the plaintiff, thereby violating the Americans with Disabilities Act. The plaintiff, who is visually impaired and physically disabled, relies on screen reader software to navigate websites and access information.

The lawsuit specifically outlines several critical accessibility barriers on the e-commerce website. These include mislabeled site functions like country options and home buttons, drop-down options that are not labeled for screen reader integration, and an overall inconsistent interface with screen reader software. Furthermore, the website reportedly lacks necessary prompting information for online forms and fails to incorporate alt-text for graphics, preventing keyboard navigation for all functions. These issues collectively mean the platform does not meet WCAG 2.0 Level AA standards.

This litigation underscores the ongoing legal risks for businesses operating websites that do not comply with ADA Title III and WCAG guidelines. Companies in the retail sector, particularly those with online stores that serve as an extension of their physical locations, must ensure their digital platforms are fully accessible to individuals with disabilities to avoid potential lawsuits, significant legal costs, and the need for comprehensive website remediation.

Case Q&A

What specific WCAG violations is this online clothing and footwear retailer accused of?

The retailer is accused of having mislabeled UI elements like country options and home buttons, unlabeled drop-down options for screen readers, inconsistent screen reader interfacing, inaccessible online forms due to lack of prompting information, missing alt-text on graphics, and a failure to support full keyboard navigation, all contributing to non-compliance with WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by NELSON FERNANDEZ, represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create?

This creates a legal risk for similar businesses that their websites may also be deemed inaccessible under ADA Title III, potentially leading to lawsuits, court-ordered injunctive relief to remediate accessibility barriers, and financial liabilities including compensatory damages and attorney's fees.

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