ADA Website Accessibility Lawsuit: An Online Leather Goods Retailer
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.
Case Summary
Plaintiff NELSON FERNANDEZ has filed an ADA Title III lawsuit against an online leather goods retailer in the United States District Court for the Southern District of Florida on March 11, 2019, alleging that the retailer's e-commerce website is inaccessible to visually impaired users. The plaintiff, who is visually and physically disabled, relies on screen reader software to access websites and claims the defendant's digital platform presents significant barriers to equal access.
The lawsuit specifically alleges that the e-commerce website contains several access barriers, including a mislabeled home button, missing descriptions for image content, and content presented in a manner that results in information loss for screen reader users. Furthermore, the website reportedly lacks necessary prompting information and accommodations for visually disabled individuals to complete online forms, and its "accessibility" notice is inaccessible. These issues collectively render the website non-compliant with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA or higher.
This action highlights the ongoing legal risks for online retailers whose digital platforms do not provide full and equal access to disabled individuals under ADA Title III. Businesses operating e-commerce websites should ensure their platforms are fully accessible to all users, particularly those relying on assistive technologies, to avoid potential lawsuits and ensure compliance with federal disability rights laws.
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Case Q&A
What specific WCAG violations is this online leather goods retailer accused of?
The retailer is accused of having a mislabeled home button, missing descriptions for image content, content presented in a way that loses information, and lacking accommodations for filling out online forms using screen reader software.
Who filed this lawsuit, and which law firm?
NELSON FERNANDEZ filed this lawsuit, and is represented by RODERICK V. HANNAH, ES
, P.
and LAW OFFICE OF PELAYO DURAN, P.
What legal risk does this create?
This case illustrates that online retailers face legal risks under ADA Title III if their websites are not fully accessible to disabled users, especially those using screen readers, potentially leading to lawsuits and demands for injunctive relief.