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ADA Website Accessibility Lawsuit: An Online Furniture Retailer

Case # · District Court, S.D. Florida · Filed March 13, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AA FailureScreen Reader IncompatibilityMislabeled Navigation ElementsMissing Alt TextInformation Structure Loss

Case Summary

Plaintiff VICTOR ARIZA, represented by RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A., filed this federal lawsuit in the United States District Court Southern District of Florida on March 13, 2020. The complaint targets an online furniture retailer for alleged violations of Title III of the Americans with Disabilities Act concerning its e-commerce website.

The lawsuit claims the e-commerce website contains numerous access barriers preventing visually disabled individuals from full and equal enjoyment. Specific violations alleged include content not presented without losing information and structure, mislabeled links, a mislabeled home button, mislabeled images, and unlabeled links. The complaint also states the website lacks an accessibility notice or policy and does not meet Web Content Accessibility Guidelines ("WCAG") 2.0 Level AA or higher.

This action highlights the ongoing legal risks for businesses operating e-commerce websites that fail to provide accessible digital experiences for users with visual disabilities. Companies in the retail sector must ensure their online platforms comply with ADA Title III and WCAG standards to avoid similar litigation, emphasizing the necessity of proactive accessibility implementation and monitoring.

Case Q&A

What specific WCAG violations is this online furniture retailer accused of?

The online furniture retailer is accused of several WCAG violations, including content not presented without losing information and structure, mislabeled links, a mislabeled home button, mislabeled images, and unlabeled links. Additionally, the website allegedly lacks an accessibility notice or policy and fails to meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by VICTOR ARIZ

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This case illustrates the legal risk for businesses, particularly online retailers, that fail to ensure their websites are accessible to individuals with disabilities under ADA Title III. Such failures can lead to lawsuits seeking injunctive relief and compensatory damages, underscoring the importance of adhering to web accessibility guidelines like WCAG.

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