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ADA Website Accessibility Lawsuit: an online grocery app operator

Case # · District Court, S.D. Florida · Filed March 24, 2020

Plaintiff's Firm: J. COURTNEY CUNNINGHAM, PLLC

WCAG 2.1 AANon-Text Content (1.1.1)Focus Order (2.4.3)Missing Labels (3.3.2)Status Message Inaccessibility (4.1.3)

Case Summary

Windy Lucius, represented by J. Courtney Cunningham, PLLC, has filed a federal lawsuit in the United States District Court Southern District of Florida, Miami Division, on March 24, 2020. The complaint targets an online grocery app operator, alleging violations of Title III of the Americans with Disabilities Act (ADA) due to the inaccessibility of its mobile application to visually impaired users.

The lawsuit specifically details multiple WCAG 2.1 A and AA violations. These include non-text content (WCAG 1.1.1) being announced as meaningless numbers and letters, reliance on color alone for information (WCAG 1.4.1) leading to inaccessible category states, and logical focus order issues (WCAG 2.4.3) that disrupt navigation. Further accessibility barriers include missing labels and instructions (WCAG 3.3.2) for fields like quantity input, unresponsive focusable elements (WCAG 4.1.2) preventing changes to pickup times, and status messages (WCAG 4.1.3) that are not announced to screen readers or given keyboard focus, denying full and equal enjoyment of the app's services.

This litigation highlights the critical legal risk faced by online businesses, particularly those operating mobile applications, that fail to ensure their digital platforms are fully accessible to individuals with disabilities. Such non-compliance can lead to ongoing ADA Title III lawsuits, court-ordered injunctions requiring costly remediation, and significant legal fees, emphasizing the necessity for proactive digital accessibility adherence to avoid discrimination and ensure equal access.

Case Q&A

What specific WCAG violations is this online grocery app operator accused of?

The online grocery app operator is accused of WCAG 2.1 A and AA violations, including issues with non-text content, use of color for conveying information, illogical focus order, missing labels and instructions, unresponsive focusable elements, and status messages that are not announced to screen reader users.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by Windy Lucius, and she is represented by the law firm J. Courtney Cunningham, PLLC.

What legal risk does this create?

This creates a legal risk of ADA Title III litigation and injunctive relief for online businesses with mobile applications that do not comply with WCAG standards, potentially leading to court-mandated remediation and significant legal costs.

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