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ADA Website Accessibility Lawsuit: an online footwear retailer

Case # · District Court, S.D. Florida · Filed April 22, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMissing Alt TextMislabeled LinksKeyboard Navigation Failure

Case Summary

Nelson Fernandez, a visually impaired individual, has filed a federal lawsuit against an online footwear retailer in the United States District Court, Southern District of Florida, on April 22, 2020. The complaint alleges violations of Title III of the Americans with Disabilities Act (ADA) due to the inaccessibility of the retailer's website to visually disabled users.

The lawsuit specifically details several Web Content Accessibility Guidelines (WCAG) violations, including mislabeled links, content not presented without information loss, mislabeled descriptions for image content, mislabeled site functions such as quantity options, and site elements like price not being properly labeled. These issues reportedly prevent screen reader software and keyboard navigation, denying full and equal access to merchandise information, sales, and store locations.

This case highlights the ongoing legal risks for businesses, especially online retailers, whose websites do not comply with ADA Title III requirements for digital accessibility. Failure to provide an accessible online platform can lead to federal lawsuits, necessitating costly remediation, legal fees, and potential court orders for implementing comprehensive accessibility policies, training, and ongoing audits to ensure equal access for all users.

Case Q&A

What specific WCAG violations is this online footwear retailer accused of?

The online footwear retailer is accused of having mislabeled links, content presented with information loss, mislabeled descriptions for image content, mislabeled site functions like quantity options, and site elements such as prices not being properly labeled.

Who filed this lawsuit, and which law firm?

Nelson Fernandez filed this lawsuit, represented by the law firm Roderick V. Hannah, Es

What legal risk does this create?

This creates a legal risk for other online retailers regarding the need for ADA Title III compliance for their websites, emphasizing the necessity of accessible digital platforms to avoid potential lawsuits and ensure equal access for individuals with disabilities.

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