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ADA Website Accessibility Lawsuit: an online retail chain

Case # · District Court, S.D. Florida · Filed April 28, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAScreen Reader CompatibilityMissing Alt TextForm AccessibilityLink Purpose (In Context)

Case Summary

Plaintiff Victor Ariza filed a federal lawsuit against an online retail chain in the United States District Court for the Southern District of Florida on April 28, 2020. The complaint alleges violations of ADA Title III, asserting that the defendant's e-commerce website is inaccessible to visually disabled individuals using screen reader software.

The complaint specifically details several WCAG violations, including empty forms, inconsistent site interfacing with screen readers, content not presented effectively without losing information, missing descriptions for image content, and mislabeled links. It further claims that the e-commerce website lacks prompting information for online forms and an accessible "accessibility" notice or policy, hindering full and equal enjoyment by disabled users.

This lawsuit underscores the significant legal risks for businesses operating e-commerce platforms that fail to meet ADA Title III and WCAG standards. Non-compliance can lead to demands for declaratory and injunctive relief, as well as claims for compensatory damages for alleged trespass violations related to data tracking without explicit consent from inaccessible websites.

Case Q&A

What specific WCAG violations is this online retail chain accused of?

This online retail chain is accused of having empty forms, inconsistent site interfacing with screen readers, content presented in a way that loses information, missing descriptions for image content, and mislabeled links. The website also lacks prompting information for online forms and an accessible "accessibility" notice or policy.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by Victor Ariza, represented by Roderick V. Hannah, Es

, P.

and Law Office of Pelayo Duran, P.

What legal risk does this create?

This case demonstrates the legal risk for online businesses that fail to provide accessible websites for disabled users, potentially leading to lawsuits seeking injunctive relief, attorney's fees, and damages for ADA Title III violations and related common law claims like trespass.

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