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ADA Website Accessibility Lawsuit: An Online Supermarket

Case # · District Court, S.D. Florida · Filed May 1, 2020

Plaintiff's Firm: The Leal Law Firm, P.A.

WCAG 2.0 AAMissing Alt TextScreen Reader IncompatibilityInaccessible PDF DocumentsMissing Page Titles

Case Summary

Andres Gomez, represented by The Leal Law Firm, P.A., has filed a lawsuit in the United States District Court for the Southern District of Florida on May 1, 2020. The complaint alleges that an online supermarket's website contains digital barriers that deny visually impaired users full and equal access to goods and services, violating Title III of the Americans with Disabilities Act.

The lawsuit specifically details several WCAG violations, including the absence of text equivalents for non-text elements, critical content information not conveyed beyond visual presentation, programmatically indeterminable reading sequences, missing page titles, and unexplained images for screen reader users. Additionally, the complaint notes the lack of an accessibility statement and an inaccessible PDF document advertising weekly discounts, preventing screen reader software compatibility.

This case highlights the ongoing legal risks for online retailers and similar businesses under the ADA Title III. Companies operating websites that fail to adhere to established accessibility standards, such as WCAG 2.0 AA, face potential permanent injunctions requiring costly policy and technological modifications, as well as liability for attorney's fees and costs.

Case Q&A

What specific WCAG violations is this online supermarket accused of?

The online supermarket is accused of lacking text equivalents for non-text elements, failing to convey content meaning beyond visual presentation, having an incorrect programmatic reading sequence, missing web page titles, providing images without screen reader explanations, lacking an accessibility statement, and offering inaccessible PDF documents.

Who filed this lawsuit, and which law firm?

Andres Gomez filed this lawsuit, represented by The Leal Law Firm, P.

What legal risk does this create?

This creates a legal risk for other online retailers and businesses, demonstrating that non-compliant websites can lead to ADA Title III lawsuits, potentially resulting in court-ordered permanent injunctions for website modifications, and liability for attorney's fees and costs.

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