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ADA Website Accessibility Lawsuit: a convenience store operator

Case # · District Court, S.D. Florida · Filed May 15, 2020

Plaintiff's Firm: J. COURTNEY CUNNINGHAM, PLLC.

WCAG 2.0 AAScreen Reader IncompatibilityVisual Impairment AccessibilityMobile Application AccessibilityADA Title III Digital Accessibility

Case Summary

Plaintiff Windy Lucius filed an ADA Title III lawsuit against a convenience store and gas station operator in the United States District Court for the Southern District of Florida on July 31, 2020.

The complaint alleged that the defendant's mobile application was not fully accessible to individuals with visual impairment disabilities who use screen-reading technology, in violation of the Americans with Disabilities Act. While denying liability, the parties agreed to remediation efforts to ensure the application complies with Web Content Accessibility Guidelines 2.0 Level AA.

This case highlights the ongoing legal risk for businesses operating mobile applications and websites, particularly those in the retail or service industries, to ensure their digital platforms are fully accessible to all users. Businesses must proactively address potential barriers to avoid similar lawsuits and ensure compliance with digital accessibility standards.

Case Q&A

What specific WCAG violations is this convenience store operator accused of?

The mobile application was alleged to be not fully accessible to individuals with visual impairment disabilities who use screen-reading technology, violating the AD

Who filed this lawsuit, and which law firm?

Plaintiff Windy Lucius filed the lawsuit, represented by J. COURTNEY CUNNINGHAM, PLLC.

What legal risk does this create?

Businesses with online applications or websites face legal action under ADA Title III if their digital platforms are not accessible to individuals with visual disabilities using screen-reading technology, potentially requiring adherence to standards like WCAG 2.0 A

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