ADA Website Accessibility Lawsuit: Mobile Food Ordering App
Plaintiff's Firm: J. COURTNEY CUNNINGHAM, PLLC
Case Summary
Plaintiff Windy Lucius, represented by J. Courtney Cunningham, PLLC, filed a federal lawsuit in the United States District Court for the Southern District of Florida on May 28, 2020. The complaint alleges that a mobile food ordering application operated by the defendant discriminates against visually impaired users, violating Title III of the Americans with Disabilities Act.
The lawsuit details several Web Content Accessibility Guidelines (WCAG) 2.1 A violations. These include a failure to provide programmatically determined information and relationships for menu items (WCAG 1.3.1), a non-meaningful sequence when presenting store location details (WCAG 1.3.2), and a help text icon that is not announced to screen reader users (WCAG 2.5.3). Additionally, quantity field buttons lacked clear labels and instructions (WCAG 3.3.2), and store hours presented in a carousel were inaccessible due to a failure to meet the Name, Role, Value guideline (WCAG 4.1.2).
This action highlights the ongoing legal risk for businesses offering digital platforms, such as mobile applications, that fail to provide full and equal access to individuals with disabilities. Companies must ensure their digital services integrate effectively with assistive technologies like screen readers to avoid potential ADA Title III litigation and ensure compliance with federal accessibility standards.
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Case Q&A
What specific WCAG violations is this mobile food ordering app accused of?
The mobile food ordering app is accused of several WCAG 2.1 A violations, including failures related to Info and Relationships (1.3.1), Meaningful Sequence (1.3.2), Label in Name (2.5.3), Labels or Instructions (3.3.2), and Name, Role, Value (4.1.2).
Who filed this lawsuit, and which law firm?
This lawsuit was filed by Windy Lucius, and she is represented by the law firm J. Courtney Cunningham, PLLC.
What legal risk does this create?
This case underscores the legal risk for businesses whose mobile applications or digital platforms do not comply with ADA Title III and WCAG standards. Companies are exposed to potential lawsuits if their digital services are not fully accessible and independently usable by individuals with disabilities, especially those relying on screen readers.