ADA Website Accessibility Lawsuit: an online craft and sewing supplies retailer
Plaintiff's Firm: J. COURTNEY CUNNINGHAM, PLLC
Case Summary
Plaintiff Windy Lucius has filed an ADA Title III lawsuit against an online craft and sewing supplies retailer in the United States District Court for the Southern District of Florida on May 26, 2020. Ms. Lucius, who is legally blind and uses screen reader software, alleges that the retailer's mobile application contains numerous accessibility barriers that deny her full and equal enjoyment of its goods and services.
The complaint details several WCAG 2.1 A and AA violations, including a promo code label that is excluded from navigation and not announced, inaccessible color selection options, a shopping cart button that causes screen reader users to become stuck, unlabeled items on the cart page, how-to article sections not announced as collapsed, banner images of text that are not brought into focus or announced, and error messages that are briefly displayed but neither announced nor given keyboard focus. These issues prevent visually impaired consumers from independently using the mobile application.
This legal action highlights the critical importance for all businesses, especially those operating e-commerce platforms and mobile applications, to ensure their digital assets are fully accessible to individuals with disabilities. Failure to comply with ADA Title III and WCAG 2.1 guidelines can lead to similar lawsuits, requiring costly modifications and potentially subjecting organizations to injunctive relief and legal fees.
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Case Q&A
What specific WCAG violations is this online craft and sewing supplies retailer accused of?
The retailer's app is accused of having a promo code label that is not announced, inaccessible color selection, a shopping cart button that traps users, unlabeled cart items, unannounced collapsed sections, images of text without screen reader focus, and unannounced error messages.
Who filed this lawsuit, and which law firm?
Windy Lucius filed this lawsuit, represented by J. COURTNEY CUNNINGHAM, PLLC.
What legal risk does this create?
This lawsuit demonstrates that mobile applications, like websites, must comply with ADA Title III and WCAG standards, creating legal risk for businesses whose apps are not fully accessible to disabled users, potentially leading to lawsuits and mandated accessibility overhauls.