ADA Website Accessibility Lawsuit: an online apparel and lingerie retailer
Plaintiff's Firm: MICHAEL J. ROSEN, P.A.
Case Summary
CAROLINE LE GRANDE, represented by MICHAEL J. ROSEN, P.A., filed a lawsuit in the UNITED STATES DISTRICT COURT SOUTHERN DISTRICT OF FLORIDA on June 01, 2020, against an online apparel and lingerie retailer. The complaint alleges violations of Title III of the Americans with Disabilities Act, asserting that the e-commerce website fails to provide equal access to visually disabled individuals.
The lawsuit specifically identifies several critical accessibility barriers on the defendant's website. These include site functions, such as menu drop-down options, that are not labeled to integrate with screen reader software, empty links, unlabeled links, and content presented in a manner that results in a loss of information for visually disabled users. The complaint notes that the e-commerce website also lacks prompting information for filling out online forms and an "accessibility" notice or policy for users with disabilities, failing to meet WCAG 2.0 Level AA standards.
This action highlights the significant legal risks faced by businesses operating e-commerce platforms that do not adhere to ADA Title III requirements. Companies offering goods and services online, especially those with a nexus to physical locations, must ensure their digital interfaces are fully accessible to individuals with disabilities, or they risk litigation for discriminatory practices and potential orders for injunctive relief, attorney's fees, and costs.
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Case Q&A
What specific WCAG violations is this online apparel and lingerie retailer accused of?
The lawsuit alleges several violations, including site functions (like menu drop-down options) not labeled for screen reader integration, empty links, unlabeled links, and content presented with a loss of information for visually disabled users. The e-commerce website also lacked an accessibility notice or policy.
Who filed this lawsuit, and which law firm?
This lawsuit was filed by CAROLINE LE GRANDE, represented by the law firm MICHAEL J. ROSEN, P.
What legal risk does this create?
This lawsuit underscores the risk of legal action under ADA Title III for businesses that operate inaccessible websites, particularly those with physical store locations. Such companies may face orders for injunctive relief, mandates for accessibility policy implementation, web accessibility training, and significant legal costs if their digital platforms exclude disabled users.