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ADA Website Accessibility Lawsuit: an online fashion and streetwear retailer

Case # · District Court, S.D. Florida · Filed June 4, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 AA Non-ConformanceScreen Reader IncompatibilityMissing Alt TextInaccessible FormsMissing Accessibility Statement

Case Summary

Plaintiff Victor Ariza, represented by Roderick V. Hannah, Esq., P.A. and Law Office of Pelayo Duran, P.A., filed a lawsuit in the United States District Court for the Southern District of Florida on June 4, 2020, against an online fashion and streetwear retailer. The complaint alleges violations of Title III of the Americans with Disabilities Act due to the inaccessibility of the e-commerce website for visually disabled users, hindering their ability to access services, merchandise, and information.

The lawsuit details several specific WCAG violations including site functions like menu drop-down options not labeled to integrate with screen readers, content not presented without losing information, and missing descriptions for production information. Additionally, the e-commerce website allegedly lacked prompting information for online forms and an accessible "accessibility" notice or policy. The defendant is also accused of not implementing a Web Accessibility Policy, Committee, Coordinator, User Accessibility Testing Group, Bug Fix Priority Policy, Automated Web Accessibility Testing program, or a Specialized Customer Assistance line for visually disabled individuals, and failing to meet WCAG 2.0 Level AA or higher.

This case highlights significant legal risks for e-commerce fashion retailers and similar businesses that fail to ensure their digital platforms are fully accessible to individuals with visual disabilities. Non-compliance with ADA Title III and WCAG standards can lead to lawsuits seeking declaratory and injunctive relief, as well as an order for compensatory damages, forcing companies to undertake costly remediation efforts and implement comprehensive accessibility policies and training.

Case Q&A

What specific WCAG violations is this online fashion and streetwear retailer accused of?

The online fashion and streetwear retailer is accused of site functions not labeled for screen readers, content presentation issues leading to information loss, missing descriptions for production information, lack of accessible forms, and absence of an accessible "accessibility" notice or policy. It also allegedly lacks various accessibility policies, committees, coordinators, and testing programs, and fails to meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

Victor Ariza filed this lawsuit, represented by Roderick V. Hannah, Es

, P.

and Law Office of Pelayo Duran, P.

What legal risk does this create?

This case demonstrates the legal risk for e-commerce fashion retailers and similar online businesses that do not provide accessible digital platforms. Failure to comply with ADA Title III and WCAG guidelines can result in federal lawsuits, requiring significant investment in website remediation, implementation of accessibility policies, and potentially compensatory damages.

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