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ADA Website Accessibility Lawsuit: Fast-Food Restaurant Chain

Case # · District Court, S.D. Florida · Filed July 6, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 AAScreen Reader IncompatibilityKeyboard Navigation FailureMissing Form LabelsMissing Accessibility Statement

Case Summary

Plaintiff, DANIEL MONCADA, has filed a federal lawsuit in the United States District Court, Southern District of Florida, on July 6th, 2020, against a prominent fast-food restaurant chain. The complaint seeks declaratory and injunctive relief under Title III of the Americans with Disabilities Act (ADA) for alleged digital accessibility failures concerning its mobile website, and also includes a common law tort claim for trespass.

The complaint details several alleged WCAG violations on the defendant's mobile website that impede access for visually disabled users. These include the website failing to announce maps, changing location without notification, and preventing menu selection from a drop-down menu. Furthermore, the site is accused of lacking prompting information for online forms, failing to provide an accessibility notice or policy, and not meeting WCAG 2.0 Level AA standards.

This action underscores the significant legal risks for businesses, especially those in the restaurant industry, that operate digital platforms which are not fully accessible to individuals with disabilities. Non-compliance with ADA Title III and WCAG guidelines can lead to lawsuits demanding extensive remediation, injunctive orders for policy changes, and the recovery of attorney's fees and costs, impacting similar businesses that fail to prioritize digital accessibility.

Case Q&A

What specific WCAG violations is this fast-food restaurant chain accused of?

The complaint alleges the mobile website does not announce maps, changes location without notification, prevents menu selection from a drop-down, lacks prompting information for online forms, and an accessibility notice. It is also stated that the website does not meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

DANIEL MONCADA filed this lawsuit, represented by RODERICK V. HANNAH, ES

What legal risk does this create?

This case demonstrates the legal exposure for businesses whose digital platforms are not accessible to visually disabled users. Failure to comply with ADA Title III and WCAG standards can result in lawsuits seeking injunctive relief to mandate accessibility improvements, as well as demands for attorney's fees and costs.

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