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ADA Website Accessibility Lawsuit: a steakhouse chain

Case # · District Court, S.D. Florida · Filed July 6, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAMislabeled Homepage LinkInaccessible Drop-down MenusScreen Reader IncompatibilityKeyboard Navigation Failure

Case Summary

Plaintiff NELSON FERNANDEZ has filed a federal lawsuit in the United States District Court for the Southern District of Florida on July 6, 2020, against a prominent steakhouse chain, alleging violations of the Americans with Disabilities Act (ADA) Title III due to an inaccessible website.

The complaint specifically identifies several barriers preventing disabled users from fully accessing the digital platform. These include mislabeled homepage links, inaccessible drop-down options for location selection, and empty forms. Furthermore, the website reportedly lacks adequate prompting information and accommodations for screen reader software, an accessibility policy, and fails to meet Web Content Accessibility Guidelines (WCAG) 2.0 Level AA, including missing alt-text for graphics and functions not operable by keyboard.

This case highlights the ongoing legal risks for businesses, particularly those operating as places of public accommodation, if their online services and digital assets are not fully accessible to individuals with disabilities. Failure to provide an inclusive digital experience can result in lawsuits seeking declaratory and injunctive relief, as well as demands for attorney's fees and costs, compelling businesses to remediate their digital accessibility shortcomings.

Case Q&A

What specific WCAG violations is this online restaurant service accused of?

The online restaurant service is accused of having mislabeled homepage links, inaccessible drop-down options for selecting locations, empty forms, and lacking prompting information for screen readers. It also allegedly fails to meet WCAG 2.0 Level AA guidelines, including issues with alt-text for graphics and keyboard operability.

Who filed this lawsuit, and which law firm?

NELSON FERNANDEZ filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates legal risk for businesses operating digital platforms linked to public accommodations, demonstrating that failure to provide online accessibility for disabled users can lead to lawsuits seeking injunctive relief, policy changes, and recovery of attorney's fees and costs.

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