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ADA Website Accessibility Lawsuit: a restaurant chain

Case # · District Court, S.D. Florida · Filed July 7, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMislabeled Homepage LinkEmpty Form FieldsInconsistent Site InterfacingADA Title III Website

Case Summary

Plaintiff Victor Ariza has filed an ADA Title III lawsuit against a restaurant chain in the United States District Court, Southern District of Florida, on July 7, 2020. The complaint alleges that the restaurant chain's website is not fully accessible to visually disabled individuals using screen reader software, thereby denying them equal access to its services and information.

The lawsuit specifically identifies several WCAG violations, including site functions like menu drop-down options not labeled to integrate with screen readers, a mislabeled homepage link, empty forms, site elements like sliders not labeled for screen reader integration, and inconsistent site interfacing with screen readers. Furthermore, the e-commerce website reportedly lacks an accessibility notice, statement, or policy, and does not provide an alternative method for visually disabled individuals to access information.

This case highlights the ongoing legal risk for online businesses, particularly those with a nexus to physical public accommodations, if their digital platforms fail to meet ADA and WCAG 2.0 Level AA accessibility standards. Companies in the retail and restaurant industry must ensure their websites are fully navigable and comprehensible to individuals with visual disabilities to avoid similar litigation and ensure compliance with federal law.

Case Q&A

What specific WCAG violations is this restaurant chain accused of?

The restaurant chain is accused of having site functions like menu drop-down options not labeled for screen readers, a mislabeled homepage link, empty forms, site elements like sliders not labeled for screen reader integration, and inconsistent site interfacing with screen readers.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by Victor Ariza, represented by Roderick V. Hannah, ES

, P.

and Law Office of Pelayo Duran, P.

What legal risk does this create?

This creates a legal risk for online businesses, especially those linked to physical establishments, demonstrating that inaccessible websites failing to meet ADA and WCAG 2.0 Level AA standards can lead to costly litigation and require significant remediation efforts.

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