ADA Website Accessibility Lawsuit: An Online Jewelry Retailer
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.
Case Summary
Plaintiff, Nelson Fernandez, represented by Roderick V. Hannah, Esq., P.A. and Law Office of Pelayo Duran, P.A., filed an ADA Title III lawsuit against an online jewelry retailer in the United States District Court, Southern District of Florida, on August 6, 2020.
The lawsuit alleges that the e-commerce website contains numerous access barriers preventing full and equal use by visually disabled individuals using screen reader software. Specific violations include empty forms, improperly labeled site information (like telephone numbers), unlabeled menu drop-down options, missing image content descriptions, and mislabeled links. The complaint further states the website lacks prompting information for online forms and an accessibility notice or policy, and does not meet WCAG 2.0 Level AA or higher standards.
This case highlights the legal imperative for online businesses, particularly those operating as extensions of physical public accommodations, to ensure their digital platforms are fully accessible. Companies in the retail sector risk similar litigation if their websites fail to comply with ADA Title III requirements for effective communication and equal access for individuals with disabilities.
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Case Q&A
What specific WCAG violations is this online jewelry retailer accused of?
The online jewelry retailer is accused of having empty forms, improperly labeled site information (like telephone numbers), unlabeled menu drop-down options, missing image content descriptions, and mislabeled links. The website also lacks prompting information for online forms and an accessibility notice or policy.
Who filed this lawsuit, and which law firm?
Nelson Fernandez filed this lawsuit, represented by Roderick V. Hannah, Es
, P.
and Law Office of Pelayo Duran, P.
What legal risk does this create?
This creates a legal risk for other online businesses, especially those that are extensions of physical stores, demonstrating that they must ensure their websites are accessible to individuals with disabilities to avoid ADA Title III lawsuits.