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ADA Website Accessibility Lawsuit: An Online Restaurant

Case # · District Court, S.D. Florida · Filed October 6, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMissing Alt Text on ImagesKeyboard Navigation FailureForm Field Labeling Issues

Case Summary

Plaintiff NELSON FERNANDEZ, represented by Roderick V. Hannah, ESQ., P.A., and LAW OFFICE OF PELAYO DURAN, P.A., has filed a lawsuit in the United States District Court, Southern District of Florida, on October 6, 2020. The complaint alleges that an online restaurant operating a website has failed to provide equal access to its digital platform for visually disabled individuals, in violation of Title III of the Americans with Disabilities Act. The plaintiff is visually impaired and physically disabled, relying on screen reader software to access online information and services.

The lawsuit specifically identifies several Web Content Accessibility Guidelines (WCAG) violations on the defendant's website. These include menu items not labeled to integrate with screen reader software, failure to announce new pages, unlabeled images, and site elements like quantity buttons not labeled for screen reader integration. Additionally, the website lacks prompting information for visually disabled individuals to complete online forms and an effectively accessible "accessibility" notice or policy page.

This legal action highlights the ongoing risk for businesses that operate online platforms without ensuring full accessibility. Companies offering public accommodations through websites, such as the defendant's online restaurant, face potential lawsuits under the ADA if their digital services discriminate against disabled users, particularly those reliant on screen reader technology.

Case Q&A

What specific WCAG violations is this online restaurant accused of?

The online restaurant is accused of having menu items not labeled for screen reader integration, failure to announce new pages, unlabeled images, and site elements like quantity buttons not labeled for screen reader use. It also lacks prompting information for online forms and an accessible "accessibility" notice.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by Nelson Fernandez, represented by Roderick V. Hannah, ES

, P.

, and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates a significant legal risk for businesses operating online platforms, particularly those in the restaurant industry, that fail to ensure their websites are fully accessible to individuals with disabilities, potentially leading to ADA Title III lawsuits and injunctions.

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