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ADA Website Accessibility Lawsuit: An Online Home Goods Retailer

Case # · District Court, S.D. Florida · Filed October 20, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAMissing Alt Text on ImagesScreen Reader IncompatibilityKeyboard Navigation FailureInaccessible FormsADA Title III Website

Case Summary

Plaintiff DANIEL MONCADA has filed a lawsuit in the United States District Court, Southern District of Florida, on October 20, 2020, against an online home goods retailer. The complaint alleges violations of Title III of the Americans with Disabilities Act (ADA) concerning the inaccessibility of the retailer's mobile website, which also serves as a gateway to its physical stores.

The lawsuit details several WCAG violations, including site functions like menu options not being labeled for screen reader integration, images lacking descriptions, and non-functional navigation through the menu bar. Additionally, the plaintiff alleges the e-commerce website lacks prompting information and accommodations for visually disabled individuals using screen reader software to fill out online forms, and fails to provide an accessibility notice or policy. The complaint also raises concerns about the defendant's alleged trespass by installing information-gathering software on the plaintiff's computer without consent.

This legal action highlights the critical importance for all businesses operating digital platforms, especially those with a nexus to physical stores, to ensure their online properties comply with ADA Title III and WCAG 2.0 Level AA guidelines. Non-compliance exposes organizations to significant legal risks, including demands for injunctive relief, compensatory damages, and attorney's fees, for denying disabled individuals equal access to services and information.

Case Q&A

What specific WCAG violations is this online home goods retailer accused of?

The online home goods retailer is accused of several WCAG violations, including unlabelled menu options for screen readers, missing image descriptions, non-functional menu bar navigation, and lack of accessible online forms and an accessibility policy.

Who filed this lawsuit, and which law firms?

DANIEL MONCADA filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create for similar businesses?

This lawsuit creates a legal risk for similar businesses by demonstrating that non-compliant digital platforms can lead to ADA Title III violations, necessitating injunctive relief to remedy accessibility barriers, potential compensatory damages, and liability for attorney's fees, especially if software is installed on user devices without consent.

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