ADA Mobile App Accessibility Lawsuit: Online Fashion Retailer
Plaintiff's Firm: ACACIA BARROS, P.A.
Case Summary
Aishia Petersen, represented by ACACIA BARROS, P.A., has filed an ADA Title III lawsuit in the United States District Court, Southern District of Florida, Miami Division, on October 31, 2020. The complaint alleges that a mobile fashion retailer's application is not accessible to visually impaired consumers.
The lawsuit specifically claims the mobile application violates WCAG 2.1 A level accessibility guidelines, presenting several digital barriers. These include unavailable product image descriptions, multiple items with the same description ID, items lacking sufficient zoom, small touch targets, poor contrast, and multiple clickable items sharing the same on-screen location. Additionally, the app's buttons lack proper roles for screen readers like Voiceover, form error messages are not announced or given keyboard-focus, and the application is not fully accessible via keyboard navigation.
This case highlights the significant legal risk for businesses operating mobile applications that serve as an extension of their public accommodations. Failure to ensure full accessibility for disabled users can lead to lawsuits seeking permanent injunctions, requiring costly modifications to achieve compliance with ADA Title III and associated WCAG standards.
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Case Q&A
What specific WCAG violations is this online fashion retailer accused of?
The retailer is accused of product image descriptions being unavailable, multiple items having the same description ID, items lacking sufficient zoom, small touch targets, poor contrast, and multiple clickable items sharing the same on-screen location. Further, its mobile app buttons lack proper roles for screen readers, form error messages are not announced or given keyboard-focus, and the application is not fully accessible by keyboard only, violating WCAG 2.1 A level accessibility.
Who filed this lawsuit, and which law firm?
Aishia Petersen filed this lawsuit, represented by the law firm ACACIA BARROS, P.
What legal risk does this create?
This creates a legal risk for any business that operates a mobile application connected to a place of public accommodation if that application is not fully accessible to individuals with disabilities, potentially leading to lawsuits for injunctive relief and requiring expensive accessibility overhauls to comply with ADA Title III and WCAG standards.