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ADA Website Accessibility Lawsuit: an entertainment venue operator

Case # · District Court, S.D. Florida · Filed November 9, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAMissing Alt TextScreen Reader IncompatibilityKeyboard Navigation FailureForm Accessibility Issues

Case Summary

Plaintiff DANIEL MONCADA initiated a federal lawsuit against an entertainment venue operator in the United States District Court for the Southern District of Florida on November 9, 2020. This action seeks declaratory and injunctive relief under Title III of the Americans with Disabilities Act, asserting that the defendant's mobile website is inaccessible to visually disabled individuals and also includes claims for common law trespass related to data collection.

The complaint details several alleged WCAG violations, including missing descriptions for image content, unpronounceable menu functions (such as down arrows), improperly labeled site information like hours of operation, and overlapping texts that lack functional links. Furthermore, the mobile website is cited for failing to provide adequate prompting information for visually disabled users attempting to complete online forms and for not offering a clear accessibility notice or policy. It is also alleged that the digital platform does not adhere to WCAG 2.0 Level AA or higher accessibility standards.

This legal action highlights the ongoing legal risks for businesses, especially those in the entertainment sector with online platforms that serve as extensions of their physical establishments, if their digital properties do not comply with ADA Title III. Companies with similar digital services must ensure their websites are fully accessible to disabled users to avoid potential litigation and uphold equal access mandates.

Case Q&A

What specific WCAG violations is this entertainment venue operator accused of?

The entertainment venue operator is accused of missing descriptions for image content, unpronounceable menu functions with down arrows, improperly labeled hours of operation, overlapping texts with no links, and lacking prompting information for online forms. The mobile website also allegedly fails to meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

DANIEL MONCADA filed this lawsuit, represented by RODERICK V. HANNAH, ES

What legal risk does this create?

This creates a legal risk for businesses operating online platforms, particularly those linked to physical public accommodations, if their digital services are not made fully accessible to individuals with disabilities, potentially leading to ADA Title III lawsuits and demands for injunctive relief.

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