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ADA Website Accessibility Lawsuit: An Online Children's Merchandise Retailer

Case # · District Court, S.D. Florida · Filed November 10, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAMissing Link LabelsMissing Image Alt TextScreen Reader IncompatibilityInaccessible Product Information

Case Summary

Plaintiff VICTOR ARIZA filed a federal lawsuit against an online children's merchandise retailer in the United States District Court for the Southern District of Florida on November 10, 2020. The complaint, alleging violations of Title III of the Americans with Disabilities Act (ADA), asserts that the defendant's website is inaccessible to visually disabled users, preventing them from effectively communicating with and fully accessing the online store's features.

The lawsuit, brought by RODERICK V. HANNAH, ESQ., P.A., specifically cites a range of digital accessibility barriers on the e-commerce website. These include unlabeled links for crucial functions like shopping cart and search, unlabeled images, a mislabeled home page button, inaccessible product prices, and unavailable product price and size information when reviewing items in the shopping cart. Additionally, the plaintiff alleges a mislabeled exit button for pop-up windows, lack of prompting information for online forms, and the absence of an accessibility notice or policy on the site.

This action highlights the ongoing legal risks for businesses, especially those operating e-commerce websites, that fail to ensure their digital platforms comply with ADA Title III and Web Content Accessibility Guidelines (WCAG) 2.0 Level AA. Such companies may face lawsuits seeking declaratory and injunctive relief, as well as compensatory damages for failing to provide equal access to their online services for individuals with disabilities.

Case Q&A

What specific WCAG violations is this online children's merchandise retailer accused of?

The online children's merchandise retailer is accused of having unlabeled links (shopping cart, my account, search), unlabeled images, a mislabeled home page button, inaccessible product prices, inaccessible product price and size in the shopping cart, and a mislabeled exit button for pop-up windows. The website also lacks prompting information for online forms and an accessibility notice.

Who filed this lawsuit, and which law firm?

VICTOR ARIZA filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create?

This lawsuit creates a legal risk for businesses with e-commerce websites that do not comply with ADA Title III and WCAG 2.0 Level AA standards. Failure to provide accessible digital services can lead to similar lawsuits seeking injunctive relief and damages for discrimination against visually disabled users.

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