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ADA Website Accessibility Lawsuit: An Automotive Service Provider

Case # · District Court, S.D. Florida · Filed November 19, 2020

Plaintiff's Firm: The Leal Law Firm, P.A.

WCAG 2.0 AAMissing Text Equivalents (Alt Text)Information/Structure ConveyanceReading Sequence IssuesMissing Page Titles

Case Summary

ANDRES GOMEZ has filed an ADA Title III website accessibility lawsuit against an automotive service provider in the United States District Court for the Southern District of Florida on November 19, 2020. This action seeks a permanent injunction to ensure the defendant's website becomes and remains accessible to blind and visually impaired consumers.

The complaint alleges several digital barriers, including the lack of text equivalents for non-text elements, failure to convey content meaning and structure beyond visual presentation, inability to programmatically determine correct reading sequence when it affects meaning, absence of page titles describing topic or purpose, and un-explained images for screen reader programs. These issues prevent full and equal access for individuals using assistive technologies.

This lawsuit highlights the ongoing legal risks for businesses operating online platforms that fail to adhere to digital accessibility standards like WCAG 2.0 AA. Companies in the automotive service industry and other sectors offering goods and services via integrated websites must ensure their digital presence is fully accessible to prevent similar litigation and comply with federal disability laws.

Case Q&A

What specific WCAG violations is this automotive service provider accused of?

The allegations include: lack of text equivalents for non-text elements, failure to convey content meaning and structure beyond visual presentation, inability to programmatically determine correct reading sequence, absence of page titles, and un-explained images for screen reader programs.

Who filed this lawsuit, and which law firm?

ANDRES GOMEZ filed this lawsuit, represented by The Leal Law Firm, P.

What legal risk does this create?

This case underscores the legal liability for online businesses failing to provide accessible websites for disabled users, potentially leading to injunctions, litigation costs, and demands for policy changes to achieve WCAG 2.0 AA compliance.

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