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ADA Website Accessibility Lawsuit: an online apparel and accessories retailer

Case # · District Court, S.D. Florida · Filed December 10, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAKeyboard Navigation FailureScreen Reader IncompatibilityMissing LabelsNo Accessibility Statement

Case Summary

Plaintiff VICTOR ARIZA filed a lawsuit against an online apparel and accessories retailer in the United States District Court, Southern District of Florida on December 10, 2020. The complaint alleges that the defendant's website, an extension of its physical store, contains access barriers that prevent visually disabled individuals from full and equal enjoyment of its services, in violation of Title III of the Americans with Disabilities Act.

The complaint specifically details several WCAG violations, including inaccessible product descriptions and prices via keyboard navigation, unlabelled product size dropdown options for screen readers, an unlabelled shopping cart that fails to integrate with screen readers, and inaccessible contact telephone numbers when using a keyboard. Furthermore, the website allegedly lacks an 'accessibility' notice, policy, or statement and does not meet WCAG 2.0 Level AA guidelines.

This lawsuit highlights the ongoing legal risks for e-commerce businesses that fail to provide accessible online platforms. Businesses with similar digital properties must ensure their websites are fully navigable and comprehensible for visually disabled users, or face potential ADA Title III litigation for denying equal access to goods and services.

Case Q&A

What specific WCAG violations is this online apparel and accessories retailer accused of?

The lawsuit alleges several WCAG violations, including inaccessible product descriptions and prices via keyboard navigation, unlabelled product size dropdown options for screen readers, an unlabelled shopping cart for screen readers, and inaccessible contact telephone numbers when navigating with a keyboard.

Who filed this lawsuit, and which law firm?

VICTOR ARIZA filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create?

This lawsuit creates a significant legal risk for businesses operating e-commerce websites, emphasizing the need to comply with ADA Title III to ensure their digital platforms are fully accessible to visually disabled individuals and prevent claims of discrimination.

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