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ADA Website Accessibility Lawsuit: A Drinkware and Gift Retailer

Case # · District Court, S.D. Florida · Filed December 10, 2020

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., and LAW OFFICE OF PELAYO DURAN, P.A.

Screen Reader IncompatibilityMissing Alt TextKeyboard Navigation FailureMislabeled Form ElementsWCAG 2.0 Level AA Non-Compliance

Case Summary

Plaintiff Nelson Fernandez has filed an ADA Title III website accessibility lawsuit in the United States District Court for the Southern District of Florida on December 10, 2020, against an online retailer of drinkware and gifts. He is represented by RODERICK V. HANNAH, ESQ., P.A., and LAW OFFICE OF PELAYO DURAN, P.A.

The complaint alleges that the defendant's e-commerce website contains significant access barriers for visually disabled users. Specific violations cited include unlabeled rotating promo banners, unlabelled menu drop-down options, mislabeled quantity options, and a lack of prompting information for online forms, preventing effective communication with screen reader software. The website also reportedly lacks alt-text for graphics and keyboard navigation functionality, and does not meet WCAG 2.0 Level AA standards.

This action highlights the ongoing legal risks for businesses operating e-commerce websites that fail to provide full and equal access to disabled individuals under the Americans with Disabilities Act. Companies in the retail sector, particularly those with a significant online presence, must ensure their digital platforms are designed to be fully compatible with assistive technologies to avoid similar litigation and comply with federal accessibility mandates.

Case Q&A

What specific WCAG violations is this online drinkware and gift retailer accused of?

The retailer is accused of having unlabeled rotating promo banners, unlabeled menu drop-down options, mislabeled quantity options, lacking prompting information for online forms, missing alt-text for graphics, and failing to support keyboard navigation. The website also allegedly does not meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

Nelson Fernandez filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

, and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates a legal risk for other e-commerce businesses that fail to ensure their websites are accessible to disabled users, especially those using screen reader software. It underscores the necessity for digital platforms to comply with ADA Title III and WCAG standards to avoid discrimination lawsuits.

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