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ADA Website Accessibility Lawsuit: a shoe retailer's website

Case # · District Court, S.D. Florida · Filed January 4, 2021

Plaintiff's Firm: The Leal Law Firm, P.A.

WCAG 2.0 AAMissing Alt Text on ImagesIncorrect Reading OrderLack of Descriptive Page TitlesScreen Reader Incompatibility

Case Summary

Plaintiff Andres Gomez has filed an ADA Title III lawsuit in the United States District Court for the Southern District of Florida on January 4, 2021, against an online shoe retailer. The complaint alleges that the defendant's website contains digital barriers that deny blind and visually impaired individuals full and equal access, violating the Americans with Disabilities Act.

The lawsuit specifically claims that the e-commerce website fails to provide text equivalents for non-text elements, does not convey content meaning and structure beyond visual presentation, has an incorrect reading sequence when content order affects meaning, lacks descriptive titles for web pages, and fails to explain images to users employing screen reader programs. These issues collectively prevent blind and visually impaired consumers from accessing goods and services offered on the site.

This action highlights the significant legal risks faced by businesses, particularly those in retail with integrated online and physical presences, if their digital platforms do not comply with established web accessibility guidelines like WCAG 2.0 AA. Companies must proactively ensure their websites are accessible to all users to prevent similar litigation and adhere to federal disability laws.

Case Q&A

What specific WCAG violations is this online shoe retailer accused of?

This online shoe retailer is accused of several WCAG violations, including not providing text equivalents for non-text elements, failing to convey content meaning and structure beyond visual presentation, having an incorrect reading sequence, lacking descriptive web page titles, and not explaining images to screen reader users.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by Andres Gomez and is represented by The Leal Law Firm, P.

What legal risk does this create?

This case underscores the legal exposure for online retailers whose websites are not accessible to individuals with disabilities, particularly regarding ADA Title III compliance. It emphasizes the need for companies to address digital barriers to prevent discrimination and potential litigation.

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