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ADA Website Accessibility Lawsuit: an online furniture retailer

Case # · District Court, S.D. Florida · Filed February 1, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMislabeled ElementsInaccessible FormsKeyboard Navigation FailureMissing Programmatic Labels

Case Summary

Plaintiff VICTOR ARIZA, represented by Roderick V. Hannah, Esq., P.A. and Law Office of Pelayo Duran, P.A., filed a lawsuit against an online furniture retailer in the United States District Court, Southern District of Florida, on February 1, 2021. The complaint alleges violations of Title III of the Americans with Disabilities Act (ADA) due to the inaccessibility of the defendant's e-commerce website to visually disabled individuals.

The complaint specifies several accessibility barriers, including a mislabeled home page button, inaccessible product descriptions and prices, untagged textual information regarding brands and products that fails to integrate with screen readers, and inaccessible company contact details. Furthermore, the e-commerce website reportedly lacks crucial prompting information and accommodations necessary for visually disabled users to accurately complete online forms, and it allegedly does not comply with Web Content Accessibility Guidelines (WCAG) 2.0 Level AA or higher.

This litigation underscores the critical necessity for businesses operating online platforms, particularly those linked to physical places of public accommodation, to ensure their digital services are fully accessible to individuals with disabilities. Companies with similar e-commerce websites face significant legal risk under ADA Title III if their online presence fails to meet established accessibility standards, potentially leading to injunctive relief, policy changes, and financial liabilities.

Case Q&A

What specific WCAG violations is this online furniture retailer accused of?

This online furniture retailer is accused of several WCAG violations, including a mislabeled home page button, inaccessible product descriptions and prices, text not labeled for screen readers, inaccessible company contact information, and a lack of prompting for online forms. The website allegedly fails to meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by Plaintiff VICTOR ARIZA, and he is represented by Roderick V. Hannah, Es

, P.

and Law Office of Pelayo Duran, P.

What legal risk does this create?

This case highlights the legal risk for any online business, particularly those with a physical retail nexus, that fails to provide accessible digital platforms for disabled users. Non-compliant websites can face ADA Title III lawsuits, necessitating costly remediation, injunctive relief, and potentially attorneys' fees, to ensure equal access to goods, services, and information.

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