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ADA Website Accessibility Lawsuit: an online furniture retailer

Case # · District Court, S.D. Florida · Filed February 25, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 AAScreen Reader IncompatibilityMissing Link DescriptionsInaccessible FormsNon-Accessible ContentADA Title III Website

Case Summary

Plaintiff NELSON FERNANDEZ has filed an ADA Title III lawsuit against an online furniture retailer in the United States District Court, Southern District of Florida, on February 25, 2021. The plaintiff is represented by the law firm RODERICK V. HANNAH, ESQ., P.A.

The complaint alleges that the e-commerce website contains access barriers that prevent free and full use by visually disabled individuals using screen reader software. Specific violations include menu drop-down options not labeled, mislabeled site links (such as search, account, and shopping cart identified only as “link”), unlabeled product prices, inaccessible product descriptions, and a mislabeled quick view close button. The website also purportedly lacks prompting information for online forms and an accessibility notice or policy, and it is stated that the website does not meet the Web Content Accessibility Guidelines ("WCAG") 2.0 Level AA or higher.

This case highlights significant legal risks for businesses operating e-commerce websites if their digital platforms fail to provide full and equal access to individuals with visual disabilities. Non-compliance with ADA Title III and WCAG standards, particularly concerning screen reader compatibility and accessible communication, can lead to lawsuits seeking declaratory and injunctive relief to compel accessibility improvements.

Case Q&A

What specific WCAG violations is this online furniture retailer accused of?

The online furniture retailer is accused of unlabelled menu drop-down options, mislabeled site links (identified only as “link”), unlabeled product prices, inaccessible product descriptions, and a mislabeled quick view close button. The complaint also points to a lack of prompting information for online forms and the absence of an accessibility notice or policy, indicating the website does not meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm is representing them?

This lawsuit was filed by NELSON FERNANDEZ, and he is represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create for similar businesses?

This lawsuit creates a significant legal risk for similar businesses with e-commerce websites, as it demonstrates the potential for ADA Title III claims if their digital platforms are not fully accessible to individuals with visual disabilities, particularly regarding screen reader compatibility and adherence to web accessibility guidelines.

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