ADA Website Accessibility Lawsuit: a restaurant chain
Plaintiff's Firm: The Leal Law Firm, P.A.
Case Summary
Plaintiff ANDRES GOMEZ has filed a lawsuit in the United States District Court for the Southern District of Florida on March 1, 2021, alleging that a restaurant chain's website fails to provide adequate digital accessibility for blind and visually impaired consumers. This action seeks a permanent injunction to mandate changes to corporate policies and web technologies to ensure the website becomes, and remains, accessible.
The complaint alleges specific violations, including the absence of text equivalents for non-text elements, critical content information conveyed solely through visual presentation, an inability to programmatically determine the correct reading sequence where content order affects meaning, missing web page titles that describe topic or purpose, and un-explained images for screen reader users. These barriers reportedly prevent ANDRES GOMEZ from fully accessing goods and services offered by the defendant online, in violation of Title III of the Americans with Disabilities Act.
This case highlights the ongoing legal risks faced by businesses operating websites that do not comply with ADA Title III and Web Content Accessibility Guidelines (WCAG) 2.0 AA. Companies in the retail and hospitality sectors, in particular, must ensure their digital platforms are fully accessible to individuals with disabilities to avoid similar injunctions and litigation, and to ensure equal access to their online offerings.
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Case Q&A
What specific WCAG violations is this restaurant chain accused of?
The lawsuit alleges multiple WCAG 2.0 AA violations, including the lack of text equivalents for non-text elements, information conveyed only visually, an undeterminable reading sequence for content, missing page titles, and un-explained images for screen readers.
Who filed this lawsuit, and which law firm?
The lawsuit was filed by ANDRES GOMEZ, represented by The Leal Law Firm, P.
What legal risk does this create?
This case signifies a continued legal precedent for businesses, especially those in hospitality and e-commerce, to ensure their websites are accessible under ADA Title III, or face potential lawsuits and injunctions demanding costly compliance modifications.