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ADA Website Accessibility Lawsuit: An Online Furniture Retailer

Case # · District Court, S.D. Florida · Filed March 19, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 AAScreen Reader IncompatibilityMissing Alt Text on ImagesInaccessible Form ElementsKeyboard Navigation Failure

Case Summary

Plaintiff Nelson Fernandez, represented by Roderick V. Hannah, Esq., P.A., filed a federal lawsuit in the Southern District of Florida on March 19, 2021, against an online furniture retailer. The complaint alleges violations of Title III of the Americans with Disabilities Act concerning the retailer's e-commerce website.

The lawsuit specifically claims that the e-commerce website contains access barriers, making it difficult for visually disabled users to navigate. Alleged WCAG violations include inaccessible product names and prices, mislabeled site elements (like size) and images, and a checkout section with required fields not announced by screen readers. Furthermore, the website reportedly lacks prompting information for online forms and an "accessibility" notice or policy with contact information for disabled users.

This case highlights the significant legal risks for businesses operating e-commerce websites that fail to adhere to ADA Title III and WCAG accessibility guidelines. Similar online retailers are vulnerable to lawsuits if their digital platforms do not provide equal access and effective communication for individuals with visual disabilities, potentially leading to injunctive relief and substantial costs.

Case Q&A

What specific WCAG violations is this online furniture retailer accused of?

The complaint alleges inaccessible product names and prices, mislabeled site elements like size, mislabeled images, and a checkout section with unannounced required fields. It also cites a lack of prompting information for online forms and an absence of an accessibility notice or policy.

Who filed this lawsuit, and which law firm?

Nelson Fernandez filed this lawsuit, represented by Roderick V. Hannah, Es

What legal risk does this create?

This case underscores the legal exposure for online retailers whose websites do not comply with ADA Title III and WCAG standards, potentially leading to injunctions requiring costly website remediation and legal fees for failing to provide equal access to disabled users.

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