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ADA Website Accessibility Lawsuit: an online school uniform retailer

Case # · District Court, S.D. Florida · Filed April 8, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAMislabeled LinksScreen Reader IncompatibilityMissing Form LabelsKeyboard Navigation Failure

Case Summary

Plaintiff NELSON FERNANDEZ has filed a lawsuit in the United States District Court, Southern District of Florida, on April 8, 2021, against an online school uniform retailer. The complaint alleges violations of Title III of the Americans with Disabilities Act, seeking declaratory and injunctive relief for digital accessibility barriers.

The lawsuit claims that the e-commerce website is inaccessible to visually impaired individuals using screen reader software. Specific accessibility barriers alleged include mislabeled social media links, a mislabeled homepage link, a shopping cart function mislabeled as "link," color options not integrated with screen readers, and quantity options not properly labeled. The site also allegedly lacks prompting information for online forms and an accessibility notice or policy.

This action highlights the legal exposure for businesses operating e-commerce websites that fail to comply with ADA Title III requirements for digital accessibility. Companies providing online services and merchandise must ensure their platforms are fully usable by individuals with visual disabilities, or face potential litigation and costly remedies, including compensatory damages for trespass related to data collection without informed consent.

Case Q&A

What specific WCAG violations is this online school uniform retailer accused of?

The online school uniform retailer is accused of having mislabeled social media links, a mislabeled homepage link, a shopping cart function mislabeled as "link," color options not integrated with screen readers, and quantity options not properly labeled. The website also allegedly lacks prompting information for online forms and an accessibility notice or policy.

Who filed this lawsuit, and which law firm?

Plaintiff NELSON FERNANDEZ filed this lawsuit, represented by the law firms RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This lawsuit creates a legal risk for other online retailers regarding the need to ensure their websites are fully accessible to individuals with disabilities, especially those who rely on screen reader software. Failure to comply with ADA Title III and provide effective communication can lead to similar litigation, injunctive relief, and compensatory damages.

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