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ADA Website Accessibility Lawsuit: a furniture retailer

Case # · District Court, S.D. Florida · Filed May 12, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMislabeled Homepage LinkMissing Labels on Drop-down MenusInaccessible Product Information

Case Summary

Plaintiff NELSON FERNANDEZ has filed a federal lawsuit in the United States District Court for the Southern District of Florida on May 12, 2021, against an online furniture retailer. The complaint alleges violations of Title III of the Americans with Disabilities Act and the Rehabilitation Act.

The complaint details numerous WCAG violations, including a mislabeled homepage link, site function menu drop-down options not labeled for screen reader integration, product prices not labeled for screen reader integration, and inaccessible product descriptions. Furthermore, it claims the website lacks necessary prompting information for visually disabled individuals to complete online forms and fails to provide an effective accessibility statement, thereby not meeting WCAG 2.0 Level AA standards.

This legal action underscores the significant risks faced by businesses, especially those operating e-commerce websites, if their digital platforms are not fully accessible to disabled users. Such non-compliance can lead to demands for declaratory and injunctive relief, compensatory damages, attorney's fees, and litigation expenses under federal anti-discrimination laws.

Case Q&A

What specific WCAG violations is this online furniture retailer accused of?

The allegations include a mislabeled homepage link, site function menu drop-down options not labeled for screen reader integration, product prices not labeled to integrate with screen readers, and inaccessible product descriptions. The lawsuit also mentions the absence of prompting information for visually disabled individuals to fill out online forms and a lack of an effective accessibility statement, failing WCAG 2.0 Level A

Who filed this lawsuit, and which law firm?

NELSON FERNANDEZ filed this lawsuit, represented by RODERICK V. HANNAH, ES

What legal risk does this create?

This case demonstrates that online retailers face legal exposure under ADA Title III and the Rehabilitation Act if their websites are not fully accessible to disabled users, particularly those who rely on screen reader software. Non-compliance can result in demands for injunctive relief, compensatory damages, and attorney's fees.

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