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ADA Website Accessibility Lawsuit: an online clothing retailer

Case # · District Court, S.D. Florida · Filed May 27, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAMislabeled Homepage ButtonInaccessible Form ElementsInconsistent Alt Text for ImagesScreen Reader Incompatibility

Case Summary

Plaintiff NELSON FERNANDEZ has filed a federal lawsuit against an online clothing retailer in the United States District Court for the Southern District of Florida on May 27, 2021. The complaint alleges that the retailer's website is inaccessible to visually disabled individuals, violating Title III of the Americans with Disabilities Act (ADA) and the Rehabilitation Act.

The lawsuit details several critical WCAG violations, including a mislabeled home page button, an inaccessible product size selector, and an inaccessible product price display. Furthermore, the website reportedly features product images that share the same description instead of individual descriptions, lacks crucial prompting information for online forms, and fails to provide a conspicuous accessibility notice or policy. These barriers prevent screen reader software from effectively conveying website content to users.

This legal action underscores the ongoing risk for businesses, particularly online retailers, whose digital platforms do not meet established accessibility standards like WCAG. Companies in similar industries must ensure their websites are fully navigable and perceivable by all users, including those with visual disabilities, to avoid costly litigation and comply with federal accessibility laws.

Case Q&A

What specific WCAG violations is this online clothing retailer accused of?

The retailer is accused of having a mislabeled home page button, an inaccessible product size selector, inaccessible product price displays, product images with identical descriptions, and a lack of prompting information for online forms. Additionally, the website lacks an accessibility notice or policy and does not meet WCAG 2.0 Level AA standards.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates significant legal risk for other online retailers and businesses with customer-facing websites that fail to adhere to ADA Title III and WCAG guidelines, potentially leading to similar accessibility lawsuits seeking injunctive relief and attorney's fees.

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