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ADA Website Accessibility Lawsuit: an online restaurant

Case # · District Court, S.D. Florida · Filed July 2, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMissing Form LabelsMissing Alt TextInaccessible Navigation

Case Summary

Plaintiff VICTOR ARIZA has filed a federal lawsuit against an online restaurant in the United States District Court, Southern District of Florida, on July 2, 2021. The complaint alleges violations of the Americans with Disabilities Act (ADA) Title III and the Rehabilitation Act, stemming from the inaccessibility of the restaurant's website to visually disabled individuals.

The complaint details several alleged WCAG violations, including a shopping cart mislabeled as “zero dollar” with no other description, important gift card purchase details not accessible with screen readers, text fields for gift card information mislabeled as “edit required invalid” and lacking accessible preceding text, and a menu not labeled to integrate with screen reader software. The plaintiff also claims the website lacks prompting information for online forms and an overall accessibility notice, statement, or policy. The website reportedly does not meet WCAG 2.0 Level AA or higher standards.

This litigation underscores the significant legal risks for businesses operating websites that are not fully accessible to individuals with disabilities. Companies, especially those in the restaurant and hospitality industry, must ensure their digital platforms comply with ADA Title III and established web accessibility guidelines to avoid potential lawsuits, ensure equal access for all users, and prevent claims of discrimination.

Case Q&A

What specific WCAG violations is this online restaurant accused of?

The online restaurant is accused of having a shopping cart mislabeled as “zero dollar” with no description, inaccessible gift card details and mislabeled text fields, and a menu not integrated with screen reader software, among other issues that prevent visually impaired users from accessing information and making purchases.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by VICTOR ARIZA, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates a legal risk for similar businesses if their websites or digital platforms are not accessible to individuals with disabilities, potentially leading to lawsuits under ADA Title III for discriminatory practices and denial of equal access, and highlighting the need for compliance with WCAG standards.

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