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ADA Website Accessibility Lawsuit: an online furniture retailer

Case # · District Court, S.D. Florida · Filed July 6, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityKeyboard Navigation FailureMissing Descriptive TextForm Accessibility Issues

Case Summary

Plaintiff Nelson Fernandez, represented by Roderick V. Hannah, Esq., P.A., filed a federal lawsuit in the United States District Court, Southern District of Florida, on July 6, 2021, against an online furniture retailer. The complaint alleges that the defendant's e-commerce website is inaccessible to visually disabled individuals, violating ADA Title III and the Rehabilitation Act.

The lawsuit details several specific accessibility barriers on the e-commerce website, including mislabeled shopping cart, account, and search buttons, inaccessible submenus for keyboard navigation, and a lack of descriptions for phone numbers and the return to home button. Furthermore, the complaint asserts that the website lacks an accessibility notice or policy and does not comply with WCAG 2.0 Level AA or higher standards.

This case underscores the significant legal exposure for businesses that operate inaccessible websites, particularly e-commerce platforms. The complaint seeks declaratory and injunctive relief, as well as damages and attorney's fees, highlighting the critical need for all online services to ensure full and equal access for individuals with disabilities.

Case Q&A

What specific WCAG violations is this online furniture retailer accused of?

The online furniture retailer is accused of having a website with mislabeled shopping cart, account, and search buttons, inaccessible submenus for keyboard navigation, phone numbers lacking descriptions, and a mislabeled return to home button. The website also fails to meet WCAG 2.0 Level AA or higher standards and lacks an accessibility policy.

Who filed this lawsuit, and which law firm?

Nelson Fernandez filed this lawsuit, and is represented by Roderick V. Hannah, Es

What legal risk does this create?

This lawsuit highlights the legal risk for businesses whose websites are not accessible to disabled users, potentially leading to federal lawsuits under ADA Title III and the Rehabilitation Act, requiring costly remediation, injunctive relief, and payment of damages and attorney's fees.

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