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ADA Website Accessibility Lawsuit: surfing-themed apparel retailer

Case # · District Court, S.D. Florida · Filed October 28, 2021

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityKeyboard Navigation FailureMislabeled UI ElementsForm Accessibility Issues

Case Summary

NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ESQ., P.A., filed a lawsuit on October 28, 2021, in the United States District Court for the Southern District of Florida. The complaint alleges that an online surfing-themed apparel retailer's website violates Title III of the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act due to various digital access barriers, making it inaccessible to visually disabled individuals.

The lawsuit details numerous specific WCAG violations, including a mislabeled home page/company logo button, an inaccessible submenu for keyboard navigation, an improperly labeled carousel, undistinguished product original and sale prices, a phone number lacking proper description, improperly labeled sold out/unavailable items, mislabeled size options, and product description/shipping information not labeled for screen reader integration. Additionally, the platform is accused of lacking prompting information for online forms and failing to provide an accessibility notice or policy.

This case highlights the ongoing legal risks for businesses that operate e-commerce websites, especially those linked to physical retail locations. Companies in similar industries face potential litigation under federal disability laws if their digital platforms do not adhere to web accessibility standards, leading to a denial of equal access to goods, services, and information for disabled users and incurring significant legal and remediation expenses.

Case Q&A

What specific WCAG violations is this surfing-themed apparel retailer accused of?

The surfing-themed apparel retailer is accused of having a mislabeled home page button, an inaccessible submenu via keyboard, an improperly labeled carousel, undistinguished product pricing, undescribed phone numbers, improperly labeled sold out items, mislabeled size options, and product descriptions not integrated with screen readers.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by NELSON FERNANDEZ, represented by RODERICK V. HANNAH, ES

What legal risk does this create?

This lawsuit demonstrates the legal exposure for online businesses, particularly those connected to physical stores, whose websites fail to provide full and equal access to disabled individuals. Such companies risk litigation under the ADA and Rehabilitation Act if their digital platforms do not meet accessibility standards, leading to potential significant legal costs and required modifications.

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