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ADA Website Accessibility Lawsuit: an online eyewear retailer

Case # · District Court, S.D. Florida · Filed February 1, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityKeyboard Navigation FailureMissing Accessible LabelsInaccessible Form ElementsADA Title III Website

Case Summary

Plaintiff PEDRO VERGARA has filed a lawsuit against an online eyewear retailer in the United States District Court, Southern District of Florida, on February 1, 2022. The plaintiff is represented by RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A., alleging violations of Title III of the Americans with Disabilities Act due to the inaccessibility of the defendant's website.

The complaint outlines several specific WCAG violations, including a mislabeled home page button/company logo, mislabeled search, wish list, account, and shopping bag buttons, inaccessible product prices, sizes, and colors, failure of keyboard keystroke to redirect to product pages, an error message "item has not primary action" when selecting products, inaccessible product price, subtotal, and total within the shopping cart, and inaccessible company telephone number and hours of operation on the Contact Us page.

This case highlights the ongoing legal risks for businesses, particularly online retailers, whose digital platforms fail to provide full and equal access to visually disabled individuals in compliance with ADA Title III and Web Content Accessibility Guidelines (WCAG) 2.0 Level AA or higher. Businesses in similar industries must ensure their websites are fully navigable and communicative for all users to avoid potential litigation and ensure inclusivity.

Case Q&A

What specific WCAG violations is this online eyewear retailer accused of?

The online eyewear retailer is accused of having a mislabeled home page button/company logo, mislabeled search/wish list/account/shopping bag buttons, inaccessible product price, sizes, and colors, keyboard navigation failure, an error message "item has not primary action", inaccessible shopping cart totals, and inaccessible contact information on their website.

Who filed this lawsuit, and which law firm?

Plaintiff PEDRO VERGARA filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This case creates a legal risk for businesses, especially online retailers, that operate websites not fully accessible to visually disabled individuals, potentially leading to lawsuits under ADA Title III for failing to meet web accessibility standards such as WCAG.

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