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ADA Website Accessibility Lawsuit: an online sports apparel retailer

Case # · District Court, S.D. Florida · Filed February 2, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAMislabeled ElementsScreen Reader IncompatibilityKeyboard Navigation FailureInaccessible Shopping Cart Details

Case Summary

Plaintiff VICTOR ARIZA filed a federal lawsuit against an online sports apparel retailer in the United States District Court, Southern District of Florida on February 2, 2022. The complaint alleges violations of Title III of the Americans with Disabilities Act (ADA) and a common law tort claim of trespass, stemming from the inaccessibility of the retailer's website to visually disabled individuals.

The lawsuit specifically identifies several barriers, including a mislabeled home page button/company logo, unlabeled size guide information for screen readers, inaccessible shopping cart details (item cost, subtotal, estimated tax, shipping, total) via keyboard navigation, an unlabeled payment plan option, and garment sizes labeled as abbreviations (e.g., "xs", "sm", "md", "lg") instead of full words. These issues prevent effective communication and full use of the website by screen reader software users, violating Web Content Accessibility Guidelines (WCAG) 2.0 Level AA.

This case highlights the legal imperative for businesses operating public-facing websites to ensure compliance with ADA Title III and WCAG standards. Failure to provide effective communication and equal access to digital services, such as online shopping and store information, exposes companies to litigation risks for disability discrimination, including demands for injunctive relief, attorney's fees, and damages for related tort claims like trespass.

Case Q&A

What specific WCAG violations is this online sports apparel retailer accused of?

The online sports apparel retailer is accused of having a mislabeled home page button/company logo, unlabeled size guide information, inaccessible shopping cart details via keyboard navigation, an unlabeled payment plan option, and abbreviated garment sizes instead of full words.

Who filed this lawsuit, and which law firm?

VICTOR ARIZA filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create?

This case creates a legal risk for similar businesses of being sued for ADA Title III violations if their websites are not fully accessible to visually disabled individuals using screen reader software. It can lead to demands for injunctive relief, attorney's fees, and compensatory damages.

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