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ADA Website Accessibility Lawsuit: An online Italian restaurant

Case # · District Court, S.D. Florida · Filed March 15, 2022

Plaintiff's Firm: J. Courtney Cunningham, PLLC

WCAG 2.1 AANon-Text Content (1.1.1)Screen Reader IncompatibilityFocus Order (2.4.3)Name Role Value (4.1.2)

Case Summary

Plaintiff Windy Lucius has filed an ADA Title III lawsuit against a Florida limited liability company operating an upscale Italian restaurant in the United States District Court, Southern District of Florida, on March 15, 2022. The complaint, filed by J. Courtney Cunningham, PLLC, alleges that the restaurant's mobile website is not fully accessible to visually impaired consumers.

The lawsuit specifically cites violations of WCAG 2.1 Level A and AA Guidelines. Allegations include failures related to non-text content for PDF menus, meaningful sequence of elements, proper handling of images of text, logical focus order for pop-ups, clear link purpose in context when switching languages, and inadequate labels or instructions for images. Additionally, the complaint notes issues with error suggestions being too generic and violations of Name, Role, Value principles regarding date pickers on the reservation page.

This action highlights the ongoing legal risks for businesses that operate digital platforms, such as mobile websites, without ensuring full accessibility for individuals with disabilities. Companies in the hospitality and e-commerce sectors, particularly those offering online services like menu browsing, reservations, or event inquiries, must proactively address WCAG compliance to avoid similar litigation, potential injunctive relief, and the recovery of attorney's fees and costs.

Case Q&A

What specific WCAG violations is this online restaurant accused of?

The mobile website is accused of violating WCAG 2.1 Level A and AA Guidelines, including issues with non-text content, meaningful sequence, images of text, focus order, link purpose in context, labels or instructions, error suggestion, and Name, Role, Value principles.

Who filed this lawsuit, and which law firm?

Windy Lucius filed this lawsuit, represented by the law firm J. Courtney Cunningham, PLLC.

What legal risk does this create?

This case demonstrates the legal risk for businesses operating mobile websites that fail to comply with ADA Title III and WCAG guidelines. Such non-compliance can lead to lawsuits, demands for injunctive relief to fix accessibility barriers, and recovery of the plaintiff's attorney's fees and litigation costs.

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