ADA Website Accessibility Lawsuit: an online retailer of designer goods
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.
Case Summary
Plaintiff VICTOR ARIZA, represented by RODERICK V. HANNAH, ESQ., P.A., filed a lawsuit against an online retailer of designer sneakers and apparel in the United States District Court for the Southern District of Florida on May 2, 2022. The complaint alleges violations of Title III of the Americans with Disabilities Act (ADA) and the Miami-Dade County Code due to an inaccessible website.
The complaint details several critical WCAG violations on the e-commerce website, preventing screen reader users from full access. These include inaccessible product descriptions and prices, a submenu close button that does not function, unlabeled text preventing screen reader integration, an inaccessible size guide, an inaccessible telephone number in the header, unlabeled product prices, unlabeled "sold out" notifications, unlabeled "item added to shopping cart" notifications, and mislabeled size options (e.g., “S, M, and L” without further description). The website also lacked an effective accessibility statement or widget.
This case highlights the ongoing legal risks for online retailers and other public accommodations whose websites fail to meet digital accessibility standards. Businesses offering goods and services online, especially those with a nexus to physical locations, must ensure their digital platforms are fully accessible to individuals with visual disabilities, or face potential litigation under the ADA and local disability discrimination laws.
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Case Q&A
What specific WCAG violations is this online retailer accused of?
The online retailer is accused of having inaccessible product descriptions and prices, a non-functional submenu close button, unlabeled text not integrating with screen readers, an inaccessible size guide, an inaccessible header telephone number, unlabeled product prices, unlabeled "sold out" notifications, unlabeled "item added to shopping cart" notifications, and mislabeled size options (e.g., “S, M, and L” without description).
Who filed this lawsuit, and which law firm?
VICTOR ARIZA filed this lawsuit, represented by the law firm RODERICK V. HANNAH, ES
What legal risk does this create?
This creates a legal risk for other online retailers and public accommodations whose websites may not be fully accessible to individuals with visual disabilities, leading to potential lawsuits under the ADA and similar local disability discrimination laws.