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ADA Website Accessibility Lawsuit: an Online Hat Retailer

Case # · District Court, S.D. Florida · Filed May 3, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 AAKeyboard Navigation IssuesMissing Image Alt TextInaccessible Form FieldsScreen Reader Compatibility

Case Summary

Plaintiff VICTOR ARIZA has filed a federal lawsuit in the United States District Court for the Southern District of Florida on May 3, 2022, against an online hat retailer, alleging violations of Title III of the Americans with Disabilities Act (ADA) due to an inaccessible website, alongside claims of trespass.

The complaint details numerous website accessibility barriers, including submenus inaccessible via keyboard navigation, promotional images and product images mislabeled as generic links or 'null null group', mislabeled filter site closure 'X', unlabelled product prices, inaccessible product details (name, price, colors, size options, guide), unlabeled shopping cart item details (price, color, size, subtotal), lack of confirmation after removing items from the cart, unlabeled footer headers, and improperly labeled text causing cursor skips. Additionally, the website allegedly lacks necessary prompting information for visually disabled users to accurately fill out online forms.

This case highlights the ongoing legal risks faced by businesses operating e-commerce websites if they fail to ensure full accessibility for visually disabled individuals, particularly those using screen reader software. Such entities may face lawsuits seeking declaratory and injunctive relief, attorney's fees, and costs under the ADA, with potential for additional claims such as trespass for unauthorized software installation and data collection on users' personal computers.

Case Q&A

What specific WCAG violations is this online apparel retailer accused of?

The complaint alleges inaccessible submenus for keyboard navigation, mislabeled promotional and product images, unlabeled filter site closure, unlabelled product prices, inaccessible product information and shopping cart details, lack of confirmation for cart actions, unlabeled website headers and text, and insufficient assistance for completing online forms.

Who filed this lawsuit, and which law firm?

Plaintiff VICTOR ARIZA filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This case underscores the legal exposure for e-commerce businesses if their websites are not fully accessible to individuals with disabilities, potentially leading to ADA Title III lawsuits seeking injunctive relief, attorney's fees, and possibly damages for common law claims like trespass due to unauthorized data tracking.

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