ADA Website Accessibility Lawsuit: Hardware & Home Improvement Retailer
Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A., and LAW OFFICE OF PELAYO DURAN, P.A.
Case Summary
Plaintiff Victor Ariza, through counsel Roderick V. Hannah, Esq., P.A., and Law Office of Pelayo Duran, P.A., filed a federal lawsuit in the United States District Court for the Southern District of Florida on May 20, 2022. The complaint alleges that a Florida-based hardware and home improvement retailer's website fails to provide full and equal access to blind and visually disabled individuals, violating Title III of the Americans with Disabilities Act and the Rehabilitation Act.
The lawsuit specifically cites several website accessibility barriers, including a mislabeled home page button/company logo, lack of proper description for the company telephone number in the header, inaccessible product names and prices, unlabelled text for screen readers (e.g., "In stock," "Ships in 1 business day"), inaccessible shopping cart elements (item price, estimated shipping, order total), and unlabelled contact page information (Physical Location, Mailing Address, Quick Contacts). The complaint also states that the website lacks necessary prompting information for online forms and an accessibility notice or policy. It further alleges the website does not meet WCAG 2.0 Level AA or higher versions.
This legal action highlights the ongoing scrutiny faced by businesses, particularly those in the e-commerce and retail sectors that operate both physical stores and associated websites, regarding digital accessibility compliance. Companies failing to ensure their online platforms are fully accessible to disabled users risk similar lawsuits, potential injunctions requiring costly website remediation, and significant legal fees and damages under federal disability laws like the ADA and the Rehab Act.
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Case Q&A
What specific WCAG violations is this hardware and home improvement retailer accused of?
The retailer is accused of several WCAG violations, including a mislabeled home page button/company logo, lack of proper description for the company telephone number, inaccessible product names and prices, unlabelled text for screen readers (such as "In stock" and "Ships in 1 business day"), inaccessible shopping cart elements, and unlabelled contact page information. The website is also alleged to not meet WCAG 2.0 Level AA standards.
Who filed this lawsuit, and which law firm?
This lawsuit was filed by Victor Ariza, represented by Roderick V. Hannah, Es
, P.
, and Law Office of Pelayo Duran, P.
What legal risk does this create?
This case demonstrates the legal risk that e-commerce and retail businesses with connected physical stores face if their websites are not fully accessible to disabled individuals. Non-compliance with ADA Title III and the Rehab Act can lead to lawsuits, court-ordered website modifications, substantial attorney's fees, and damages.