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ADA Website Accessibility Lawsuit: Online Apparel and Accessories Retailer

Case # · District Court, S.D. Florida · Filed May 26, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAMislabeled LinksScreen Reader IncompatibilityMissing Alt Text on GraphicsKeyboard Navigation Failure

Case Summary

Nelson Fernandez, represented by RODERICK V. HANNAH, ESQ., P.A., has filed an ADA Title III lawsuit in the United States District Court Southern District of Florida on May 26, 2022, against an online apparel and accessories retailer.

The complaint alleges numerous accessibility barriers on the e-commerce website, including mislabeled shopping cart functions, product images, and various links as simply "link." It further details issues with product information (prices, stock, color, size options) not being properly labeled or accessible to screen readers, lack of confirmation for shopping cart actions, and absence of an accessibility policy or contact information for disabled users. The plaintiff also claims the website does not meet WCAG 2.0 Level AA standards, specifically citing missing alt-text and keyboard navigation failures.

This lawsuit highlights the critical importance for online apparel and accessories retailers to ensure their websites are fully accessible to visually disabled individuals, particularly those who rely on screen reader software. Businesses in similar industries operating e-commerce platforms risk legal action under ADA Title III if their digital presence fails to incorporate essential accessibility features and adhere to established guidelines like WCAG.

Case Q&A

What specific WCAG violations is this online apparel and accessories retailer accused of?

The online apparel and accessories retailer is accused of mislabeling shopping cart functions, product images, and various links. Product information like prices, stock, color, and size options are not accessible, and there's no confirmation after removing items from the cart. The site also lacks an accessibility policy, proper labeling for screen readers, and is alleged not to meet WCAG 2.0 Level AA standards, including missing alt-text and keyboard navigation issues.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by Nelson Fernandez, represented by RODERICK V. HANNAH, ES

What legal risk does this create?

This case underscores significant legal risk for online apparel and accessories retailers if their e-commerce websites are not accessible to visually disabled individuals. Non-compliance with ADA Title III and WCAG standards can lead to lawsuits seeking injunctive relief, attorney's fees, and the requirement for extensive website modifications.

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