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ADA Website Accessibility Lawsuit: an online furniture retailer

Case # · District Court, S.D. Florida · Filed May 27, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMissing Form LabelsKeyboard Navigation FailureTransactional Accessibility Barriers

Case Summary

Plaintiff Victor Ariza, represented by Roderick V. Hannah, Esq., P.A., has filed a federal lawsuit in the United States District Court, Southern District of Florida, on May 27, 2022, against an online furniture retailer. The complaint also includes a claim for common law trespass related to information tracking software.

The lawsuit alleges several digital accessibility violations under Title III of the Americans with Disabilities Act, primarily concerning the defendant's website. These violations include the website's telephone number lacking a proper description, product prices and descriptions not being properly labeled or accessible, notifications for items added to the shopping cart not being labeled, and shopping cart totals (price, total, subtotal) being inaccessible with no confirmation after item removal. The complaint also highlights the absence of an accessibility notice, statement, or policy and a universal symbol for the disabled leading to accessibility information.

This action highlights significant legal risks for other businesses, particularly online retailers, that fail to ensure their digital platforms, including e-commerce websites, are fully accessible to blind and visually disabled users who rely on screen reader software. Such non-compliance can lead to federal litigation, demands for injunctive relief to remediate access barriers, and potential claims for attorney's fees and costs.

Case Q&A

What specific WCAG violations is this online furniture retailer accused of?

The online platform is accused of having a telephone number without a proper description, unlabeled product prices and descriptions, inaccessible shopping cart notifications and totals, and a lack of an accessibility policy or dedicated contact information for disabled users.

Who filed this lawsuit, and which law firm?

The lawsuit was filed by Victor Ariza, represented by Roderick V. Hannah, Es

What legal risk does this create?

This case signifies a legal risk for businesses with online presences, especially e-commerce sites, emphasizing the necessity for full WCAG compliance to avoid ADA Title III lawsuits and the associated costs of remediation and legal fees.

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