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ADA Website Accessibility Lawsuit: an online furniture retailer

Case # · District Court, S.D. Florida · Filed May 31, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 AA Compliance FailureScreen Reader IncompatibilityMissing Alt TextForm Field Labeling IssuesADA Title III Website

Case Summary

Plaintiff NELSON FERNANDEZ has filed an ADA Title III website accessibility lawsuit in the United States District Court Southern District of Florida on May 31, 2022, against an online mattress, bedding, and bedroom furniture retailer. The complaint alleges that the retailer's e-commerce website contains numerous accessibility barriers, preventing disabled individuals from full and equal access to its online goods and services.

The lawsuit specifically details multiple WCAG violations, including a mislabeled home page button/company logo, unlabeled slide show images for screen readers, inaccessible product prices, stock quantity, and shipping information. Further allegations cite the absence of out-of-stock notifications that are properly conveyed to screen readers, inaccessible item prices, availability, and full details on quick shop links, and inaccessible quantity, price, and subtotal within the shopping cart. Additionally, contact information on the 'Contact Us' link, such as company hours and phone numbers, is inaccessible, and the platform lacks adequate prompting for online forms, as well as a visible accessibility notice or policy. The website is also stated to not meet WCAG 2.0 Level AA standards.

Represented by Roderick V. Hannah, Esq., P.A. and Law Office of Pelayo Duran, P.A., Mr. Fernandez's action highlights the ongoing legal risks faced by online retailers whose digital platforms are not fully accessible to disabled users. Businesses operating e-commerce websites are urged to ensure compliance with ADA Title III and WCAG guidelines to avoid potential lawsuits and ensure equal access for all customers.

Case Q&A

What specific WCAG violations is this online furniture retailer accused of?

The online furniture retailer is accused of numerous WCAG violations, including a mislabeled home page logo, unlabeled slide show images, inaccessible product pricing, stock levels, and shipping details, as well as an ineffective out-of-stock notification system. Other barriers include inaccessible quick shop link details, shopping cart totals, and contact information. The website also lacks necessary prompting for online forms and an accessibility policy.

Who filed this lawsuit, and which law firms?

NELSON FERNANDEZ filed this lawsuit. He is represented by Roderick V. Hannah, Es

, P.

and Law Office of Pelayo Duran, P.

What legal risk does this create?

This case underscores the significant legal risk for online retailers whose websites fail to provide full accessibility to disabled users. It emphasizes the importance of adhering to ADA Title III and WCAG guidelines to prevent potential lawsuits and ensure equitable access for all customers on digital platforms.

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