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ADA Website Accessibility Lawsuit: an Argentinian restaurant

Case # · District Court, S.D. Florida · Filed June 8, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A.

WCAG 2.0 Level AAScreen Reader IncompatibilityMissing/Mislabeled Interactive ElementsKeyboard Navigation IssuesInaccessible Online Forms

Case Summary

Plaintiff VICTOR ARIZA filed a federal lawsuit on June 8, 2022, in the United States District Court for the Southern District of Florida, against an Argentinian restaurant. The complaint, brought by law firms RODERICK V. HANNAH, ESQ., P.A. and LAW OFFICE OF PELAYO DURAN, P.A., alleges that the restaurant's website contains numerous accessibility barriers, violating Title III of the Americans with Disabilities Act and the Rehabilitation Act by denying visually disabled individuals equal access.

The lawsuit details specific WCAG violations, including a mislabeled home page, an un-described telephone number, an inaccessible menu, unlabeled header text, inaccessible location and hours on the Contact Us page, unlabeled online order information, mislabeled quantity and close buttons, lack of confirmation after removing items from the shopping cart, an unlabeled tip button, inaccessible subtotal, tax, tip, and total at checkout, lack of proper description for the telephone on the gift card page, skipped information on the reservations page due to unlabeled text, and a mislabeled text field box for joining a mailing list. The website also lacks prompting information for online forms and an effective accessibility policy, failing to meet WCAG 2.0 Level AA standards.

This legal action underscores the critical need for businesses, particularly those in the hospitality industry, to ensure their online platforms are fully accessible to all users. A website, serving as an extension and point of sale for a physical establishment, must comply with federal accessibility laws to prevent similar litigation. Non-compliance can lead to findings of discrimination, requiring costly remediation and legal fees, thus highlighting the significant risk for businesses with inaccessible digital presences.

Case Q&A

What specific WCAG violations is this Argentinian restaurant accused of?

The restaurant's website is accused of having a mislabeled home page, un-described telephone number, an inaccessible menu, unlabeled text in the header, inaccessible location & hours on the Contact Us page, unlabeled online order information, mislabeled quantity option and close buttons, no confirmation after removing items from the shopping cart, unlabeled tip button, inaccessible subtotal, tax, tip, and total at checkout, lack of proper description for the telephone on the gift card page, skipped text on the reservations page, and a mislabeled text field box for joining the mailing list. It also lacks prompting information for online forms and an effective accessibility policy, failing WCAG 2.0 Level A

Who filed this lawsuit, and which law firm?

Plaintiff VICTOR ARIZA filed this lawsuit, represented by RODERICK V. HANNAH, ES

, P.

and LAW OFFICE OF PELAYO DURAN, P.

What legal risk does this create?

This creates a significant legal risk for businesses with websites that serve as extensions of their physical establishments, especially in the hospitality sector. It emphasizes that failure to ensure full digital accessibility for disabled users under ADA Title III and the Rehabilitation Act can lead to costly lawsuits, injunctions, and a requirement to implement comprehensive accessibility measures.

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