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ADA Website Accessibility Lawsuit: Online Apparel Retailer

Case # · District Court, S.D. Florida · Filed July 26, 2022

Plaintiff's Firm: RODERICK V. HANNAH, ESQ., P.A.

Missing Alt TextScreen Reader IncompatibilityForm Element LabelingUser Feedback IssuesInformation Accessibility

Case Summary

Plaintiff VICTOR ARIZA, represented by RODERICK V. HANNAH, ESQ., P.A., filed a lawsuit in the United States District Court Southern District of Florida on July 26, 2022, against an online apparel retailer. The complaint alleges that the retailer's website contains significant accessibility barriers, preventing blind and visually disabled individuals from fully and equally accessing its content, goods, and services under Title III of the Americans with Disabilities Act (ADA) and the Miami-Dade Code.

The complaint specifically alleges numerous digital accessibility barriers, including a mislabeled sign-in button, unlabeled promotional images, inaccessible regular and sale prices, and inaccessible shopping cart details such as product cost, subtotal, shipping cost, and total. Further issues include a lack of confirmation after removing items from the shopping cart, inaccessible text under the ‘payment options/learn more’ section, and an inaccessible company telephone number. Additionally, the website is cited for lacking prompting information necessary for screen reader users to accurately complete online forms.

This legal action highlights the ongoing risks faced by businesses operating websites that do not comply with digital accessibility standards like WCAG. Companies in similar industries are vulnerable to ADA Title III lawsuits if their digital platforms fail to provide full and equal access to disabled users, potentially leading to costly litigation and mandatory injunctive relief to remediate accessibility barriers.

Case Q&A

What specific WCAG violations is this online apparel retailer accused of?

The online apparel retailer is accused of having a mislabeled sign-in button, unlabeled promotional images, inaccessible item prices and shopping cart details, no confirmation for item removal, inaccessible text, an inaccessible company telephone number, and lacking prompting information for online forms.

Who filed this lawsuit, and which law firm?

This lawsuit was filed by VICTOR ARIZA, represented by the law firm RODERICK V. HANNAH, ES

What legal risk does this create?

This lawsuit creates a legal risk for other online apparel retailers and similar businesses whose websites may not be fully accessible to disabled individuals, potentially leading to similar ADA Title III lawsuits and requirements for costly accessibility remediation.

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